How We Work
Our Proven Process
Initial Assessment
We'll come out to do a diagnostic on your system, lay out the details of the recommended service, and get a solid understanding of your specific HVAC needs and requirements.
After this point, we will go over an agreed execution plan and pricing matters before services are conducted, as well as be open upfront about any additional cost possibilities for material, refrigerants, etc.
Installation
& Repair
Implementing advanced HVAC solutions we will execute reliable repairs or installations, perform proficiency tests on your system to inform you of any concerns or to reassure you that your system is meeting all of the requirements for efficiency.
We will finish up by doing an over-all quality check to ensure that the efficiency and appearance are both up to par.
Assessment
& Feedback
We'll provide you thorough and detailed feedback on the services that we provide you, to ensure you are always in the loop as well as offer you specialized insight and helpful recommendations to keep your system running smoothly.
We'll be sure to annotate our service feedback on your invoice as well, for reference on any of your future needs!
Ongoing Assistance
& Support
We won't just leave you with the bill, we will ensure you have multiple points of contact for Chill Factor Heating and Cooling so we can continue to assist you with any questions you may have, billing issues, or future needs!
We want our customers to feel satisfied & supported at all times!
Testimonials
What Our Clients On Yelp Are Saying!
Jaime S.
(Gallatin, TN)
"If you're looking for a locally owned business then Chill Factor Heating & Cooling is the best! Bryan came out and addressed the issues quickly. He got things working with no problems since and he was very informative, also friendly. I will be referring you to friends & family. Thanks Bryan!"
Latricia P.
(Hendersonville, TN)
"Great service and installation work. Give them a call, gave us some unbeatable quotes!!!"
Donyea W.
(Antioch, TN)
"Chill Factor was awesome, recommend them for HVAC repairs. Very professional and speedy when it comes to your service .
Bryan was very nice and affordable!"
Contact Us
Get in Touch